Help - Enabling Browser Cookies

How to Enable Cookies in Your Web Browser

You will need to enable cookies in your Web browser to use the interactive features of MyChart. Follow the simple steps to enable cookies for the following Web browsers:

Microsoft Edge and Internet Explorer 11.0 and above:

  1. Click the Windows Start button, then Control Panel.
  2. If the Control Panel is in Category View, click the Network and Internet category. If the Control Panel is in Icon View, you may skip to the next step.
  3. Click Internet Options.
  4. Click the Privacy tab.
  5. Adjust the Settings slider to any setting other than Block All Cookies. Higher settings are safer for your computer.
  6. Click OK to exit.

Mozilla Firefox 45.0 and above (PC):

  1. Click the Firefox drop-down menu.
  2. Click the Options button, or expand the Options menu and then select Options within it.
  3. Click the Privacy tab.
  4. In the History section, select Remember history.
  5. If you would prefer to Use custom settings for history, make sure that Accept cookies from sites is selected.
  6. Click the OK button.

Mozilla Firefox 45.0 and above (Mac):

  1. Go to the Firefox drop-down menu.
  2. Click Preferences and then Privacy.
  3. In the History section, select Remember history.
  4. If you would prefer to Use custom settings for history, make sure that Accept cookies from sites is selected.
  5. Click the OK button.

Google Chrome 50.x and above (PC and Mac):

  1. Click the menu icon (Customize and control Google Chrome) in the upper right and then select Settings (PC) or Preferences (Mac).
  2. Click Show advanced settings....
  3. In the Privacy section, click the Content settings... button.
  4. Under Cookies, select Allow local data to be set (recommended).
  5. Click the OK button.
  6. Close the Settings tab.

Safari 7.x and above (Mac):

  1. Go to the Safari drop-down menu.
  2. Click Preferences and then Privacy.
  3. In the Block Cookies section in the Content Settings window, select the From third parties and advertisers option.
  4. Click the OK button.

How to enable cookies for Web browsers not listed above:

  1. You can get help from the Help menu on your web browser.

Questions? Contact us.